Roll Cutter

We are committed to providing high-quality roofing tools and ensuring customer satisfaction. To support this, we offer a limited warranty valid for one year from the date of purchase. 

This warranty applies only to the first sale of the product and is limited to manufacturing defects and workmanship issues. 

To file a warranty claim: 

1. Contact the distributor from whom the product was purchased.
2. Provide proof of purchase (purchase receipt or invoice).
3. Ensure that the product is delivered in its complete set for repair.

 We will arrange a fast warranty service in collaboration with our distribution partners to resolve the issue promptly. 

Please note that this warranty will no longer be valid if: 

• The product is repaired by an unqualified person.
• The product is mechanically damaged, dropped, or otherwise broken.
• The product has been used with improper working methods.
• The product has been used with unsuitable or non-approved accessories.
• The product has been used for unforeseen or unintended purposes.
• The product is used after a defect has been detected.
• The product is used by a person without the necessary skills or qualifications.
• The product has not been properly cared for or maintained.
• The construction or parameters of the product have been modified.

Important Notes 

• The warranty is void if the product has been tampered with, misused, or neglected.
• Always contact the company that sold the product to initiate a warranty claim.
• Failure to provide a valid purchase document may result in the rejection of your warranty claim.

In case there is a problem in communication with the distributor, or if you do not know where to seek help, you can always contact us directly at info@buschmanntools.com. We are here to assist you with any concerns or questions. 

The same applies if you need spare parts, even after the warranty period has expired. We are committed to providing ongoing support for your tools. 

We are dedicated to ensuring that your experience with our products meets your expectations. For any questions or assistance, please reach out to your distributor or our customer support team.